Personal data protection and GDPR
Generally.
We protect personal data, privacy and data security.
Plangruppen is subject to applicable personal data legislation and the EU GDPR / General Data Protection Regulation. The purpose of our personal data policy is to explain how we process and protect personal data. It is important for us to take good care of your personal data. Protecting your personal information is therefore a fundamental part of the way we think and work, online and offline.
Processing of personal data in Plangruppen is carried out in accordance with current legislation on the handling of personal data (GDPR). If you would like to see what information we have registered about you, you can contact us and request the disclosure of your information. You can read more about data rights at www.datatilsynet.dk.
Personal data we process about you if you are a respondent in a survey or participate in a panel.
If you are a respondent or participant in a panel, we only process normal, non-sensitive personal data. The normal personal data included in surveys or panels may include name, email, telephone, age, gender, education, job situation, housing type, spending habits or similar. This information is used for targeting surveys and statistical analysis. Unless otherwise agreed with you, your responses and your data will only be processed in an anonymous and statistical manner.
When we collect information for panels or in connection with surveys, it is done exclusively through systems that comply with GDPR and with whom we have a written data processing agreement. In cases where we store personal data, it is done in a specially protected area of our server.
Personal data we process about you if you are a customer or have a business relationship with us.
If you have a business relationship with us, we only process general personal data, and no sensitive personal data. The information we process is intended to provide individual service, and we process the information necessary to be able to offer or solve tasks. This information includes name, email, telephone number, product interests and notes in relation to professional dialogue. The information is stored in our digital CRM system and financial system, which is subject to GDPR. We only store and use your personal data as long as we have a legitimate and objective purpose for the processing. The information is used to provide relevant service.
Marketing (emails, telephone, social media).
If you are a customer of ours and have provided your email address, we may send you marketing emails without your consent if our inquiry is about the products and services, or similar products and services, that you or your company have purchased from us. In marketing emails, you have the opportunity to indicate if you no longer wish to receive marketing via email, either as stated in the specific emails you receive, or by sending a message to where you opt out of receiving email marketing.
The website.
Our website adheres to the highest industry standards for protection and security. This includes SSL encrypted connections, TLS Encryption that keeps visitor information safe, DDoS protection that redirects traffic in the event of overload, and PCI Level 1 compliance, the global standard for online payments.