If you are unable to connect to the questionnaire, you can try one of the following:

• Check the internet connection

• Close other open web pages

• See if the questionnaire is in a new browser tab

• Clear your browser history

• Update your anti-virus

• Update your computer

• Restart your computer.

Older browsers may cause problems - we recommend updated browsers such as Chrome, Edge or Opera.

Some workplaces may have a firewall that restricts employees' access to external links. You will then either need to complete the survey from a different connection or log out of the workplace network.