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Samfundsanalyser ved PLANGRUPPEN

SOCIAL RESEARCH 

Knowledge for decisions in the public sector

​We prepare analyzes that support development in society. Analyzes that aim to provide insights to support better decisions. As a customer, you can draw on our extensive experience with analyzes and investigations for municipalities, ministries, agencies and foundations. The planning group's municipal analyzes have been developed to fit into the municipal vision, strategy and planning work.

THE MUNICIPALITY AS A PLACE OF LIVING

How do citizens experience their municipality or city as a place of residence? What do the citizens experience as the area's characteristics and identity. How is the quality of life in the area? How do citizens experience and use their local area? For local politicians and planners responsible for the development of municipalities, cities and habitats, knowledge of citizens' experiences of the municipality or city as a habitat is crucial knowledge. With the survey, we map citizens' views on identity, quality of life, settlement, strengths, challenges and priorities for the future. The survey can be used as a management tool and in work with municipal, city and area development.

SETTLEMENT AND HOUSING

What are the citizens' reasons for settling in a specific municipality or city? What are the reasons for the choice of settlement? Which factors and needs were decisive for the choice of the specific home? How satisfied are the citizens with their current home and surrounding area? Do the residents possibly wish for another home? Knowledge of the citizens' motivations and wishes for settling can help municipalities, developers and housing companies to understand what attracts new citizens and how they want to live. Analyzes of settlement can help decision-makers to develop the type of housing that citizens demand. The survey can be used in work with settlement, development and urban planning.

RETAIL AND PURCHASING HABITS

Where do citizens shop and for what reasons? What are consumers' favorite places to shop for groceries, clothing, electronics, furniture, etc.? Which stores do consumers prefer and why? What purchases are made locally, in other areas and online? How do you experience the transport conditions to the citizens' favorite shopping places? The local retail trade is under pressure. In many cities, this means empty shops and less life in the city centre. When planners need to be prepared to make decisions in this reality, it is advantageous to have knowledge of consumers' purchasing behaviour. The planning group conducts analyzes of citizens' shopping habits and preferences, which provide knowledge for the development of the local retail trade.

MOBILITY AND TRAFFIC

How do citizens get from A to B in everyday life? What are the citizens' preferred and actual modes of transport? How are the transport and traffic conditions experienced where citizens live and travel? How is safety and security in traffic? What is life like as a motorist, cyclist, pedestrian and user of public transport? Decision-makers working with mobility should know the road users' habits, preferences, attitudes and experiences of traffic. Society's mobility is changing, both as a result of climate action, technologies, changed settlements and demographic developments. The planning group offers a wide range of analyzes that provide knowledge about citizens' mobility.

CITIZENS AND CLIMATE

The efforts to reduce CO2 concern us all. But what are the citizens' attitudes to the necessity of the efforts? According to the citizens, who is responsible? To what extent do citizens' attitudes and actions follow each other? What are the driving forces and barriers for a more climate-friendly life in relation to housing, transport and general consumption? Who are the opponents and supporters of the development of renewable energy in the local area? Citizens' actions play a role in reducing C02 emissions. At the same time, citizens' attitudes towards renewable energy installations (wind and solar) have a great importance for climate action. Therefore, the Planning Group has developed studies that map citizens' attitudes and readiness to act in relation to climate-relevant conditions.

MUNICIPAL SERVICE

Who uses the municipality's various offers and how satisfied are the citizens with the offers used? What works well in the eyes of the citizens and where is there room for improvement? Municipalities provide a number of services to citizens, from information and citizen services to libraries, care for the elderly, childcare and schools. For municipal decision-makers, it is generally advantageous to know the citizens' experiences of these services. We carry out analyzes of municipal services and offers to citizens, which are used in the work with strategy and management.

AUTHORITY CONTACT

How do citizens experience contact with municipalities and other authorities? How easy or difficult is it to get in touch with the public sector and what service do citizens experience? To what extent are the tasks or problems that citizens turn to solved quickly and competently? These are questions that many politicians consider important because it affects the citizens' overall experience of the authority. The public sector offers citizens several channels and contact points, including: telephone, attendance, e-Box, online self-service and social media, as well as information on websites and external media. For authorities, it can be a difficult challenge to keep track of how the various information and contact channels are experienced by the users. Our contact analyzes help authorities understand users' experiences.

BUSINESS CLIMATE DEVELOPMENT

Which industries are growing and which are experiencing decline? Which industries have strong positions in terms of value added and which are lagging behind. To what extent can business needs for locations, labor and logistics be satisfied? How do the companies experience official service and possibly cooperation with important authorities? Cooperation between business and authorities is of great importance for employment and welfare. When authorities want to offer the best possible cooperation with business, it is best done on the basis of knowledge and dialogue. We develop analyzes of the business climate that map the needs and challenges of business life, so that the municipality can target public business efforts, offers and strategies.

Plangruppen has provided analyses, studies and knowledge services to authorities since 2003.

KNOWLEDGE FOR BETTER DECISIONS

​Decision makers work in an environment in constant motion. Through analyses, we contribute data, knowledge and insight that make good decisions better. We develop and carry out studies in collaboration with our customers and have developed ready-made solutions so that our customers can take a shortcut to relevant knowledge.

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